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Thank you for your feedback regarding appointments. We have reviewed our system and changing the appointments available from 26.3.18. We will be offering more on the day appointments, more internet booking appointments, pre-bookable upto a month in advance and 3 days in advance. These will be released daily from 8.30am (including at weekends for weekday appointments). Please use patient access to book your appointment. Please note if you already have an appointment booked with another clinician, you will not be able to book a second appointment at the same time. Please call reception if you feel you require a second appointment.
There is still a national shortage of the pneumococcal vaccination. We will keep you updated once we have any more information. Sorry for any inconvenience caused.
The practice has been monitoring the number of patients who fail to attend surgery for their appointment. Each of these DNA’s is a wasted appointment that, if cancelled, could have been offered to another patient, thereby reducing waiting times. We understand that circumstances change and you may not be able to make it to your appointment but please let us know in as much time as possible so that we can offer your appointment to another patient.
In July 2019 there were 157 DNA’s
Monday 27 May 2019
Monday 26 August 2019
Wednesday 25 December 2019
Thursday 26 December
Wednesday 1 January 2020
Calls should be made to 111 (free call) and your call will be diverted to our Out of Hours Service (provided by Badger) where a fully trained healthcare worker will give you advice, refer you to a Doctor and/or organise a home visit. This service will be used only overnight and at weekends and for public holidays. The CCG commissions this service for it’s patients.
Open every day between 08:00-20:00. No appointment necessary. For urgent care needs.
Katie Road WIC, Katie Road, Selly Oak, B29 6JG. Telephone:0121 415 2095
Birmingham NHS WIC, Lower Ground Floor, Boots, 66 High Street, Birmingham, B4 7TA. Telephone:0121 255 4500
Please click here to view a very informative guide for parents and carers.