Change my personal details

If you are changing address within the practice area  please complete a change of address form in the practice.

If you have changed your name through marriage or through Deed Poll we will need to see the appropriate certificate.

Noticeboard

• ‘GDPR…….what does this mean for you?’

  Please click below link to find out more about GDPR.

  Appendix 1 OHP Privacy Statement

   

• Appointments are changing

  Thank you for your feedback regarding appointments. We have reviewed our system and changing the appointments available from 26.3.18. We will be offering more on the day appointments, more internet booking appointments, pre-bookable upto a month in advance and 3 days in advance. These will be released daily from 8.30am (including at weekends for weekday appointments). Please use patient access to book your appointment.  Please note if you already have an appointment booked with another clinician, you will not be able to book a second appointment at the same time. Please call reception if you feel you require a second appointment.

• Pneumococcal shortage

  There is still a national shortage of the pneumococcal vaccination. We will keep you updated once we have any more information. Sorry for any inconvenience caused.

• Non Attenders

  The practice has been monitoring the number of patients who fail to attend surgery for their appointment.

  In November there were 203 DNAs.

  We understand that circumstances change and you may not be able to make it to your appointment but please let us know in as much time as possible so that we can offer your appointment to another patient.

• Bank Holiday Closures

  Monday 27 May 2019

  Monday 26 August 2019

  Wednesday 25 December 2019

  Thursday 26 December

  Wednesday 1 January 2020

   

  On these days please use our Out of hours service

  Calls should be made to 111 (free call) and your call will be diverted to our Out of Hours Service (provided by Badger) where a fully trained healthcare worker will give you advice, refer you to a Doctor and/or organise a home visit. This service will be used only overnight and at weekends and for public holidays. The CCG commissions this service for it’s patients.

  Walk in Centres

  Open every day between 08:00-20:00. No appointment necessary. For urgent care needs.

  Katie Road WIC, Katie Road, Selly Oak, B29 6JG. Telephone:0121 415 2095

  Birmingham NHS WIC, Lower Ground Floor, Boots, 66 High Street, Birmingham, B4 7TA. Telephone:0121 255 4500

• Common childhood illnesses

  Please click here to view a very informative guide for parents and carers.