The practice has been monitoring the number of patients who fail to attend surgery for their appointment. Each of these DNA’s is a wasted appointment that, if cancelled, could have been offered to another patient, thereby reducing waiting times. We understand that circumstances change and you may not be able to make it to your appointment but please let us know in as much time as possible so that we can offer your appointment to another patient. If we have your mobile phone number you should receive an appointment reminder. Just reply cancel to the text and the appointment will not be wasted.
In October 2019 there were 215 DNAs