Accessing Your Test Results
To obtain your test results call our main reception on 0121 449 0300. Please call the surgery after 2:30 pm.
Please be aware that the reception staff are not trained to interpret test results and as a result of this will not pass on any results which have not been commented on by a doctor.
We know that you will be keen to get your test results as soon as possible but please allow at least 5 working days before contacting the practice concerning any test results unless otherwise instructed by one of our team. Results of test such as x-rays, ultrasound, EEG, and tests done in outpatient clinic appointments may take up to two weeks. Please bear this in mind and call the Practice once sufficient time has elapsed. If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given *prior permission for their release or if they are not capable of understanding them. *(i.e. where there is written mandate from the patient).